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THE TRUTH ABOUT MICRO LENDERS

Are all micro financiers and "loan sharks"

Professional micro financiers do not exploit their clients and act strictly in accordance with established ethical codes and codes of conduct, and in the interest of the client. After all, the objective is to get repeat business from the same client. "Loan sharks", by contrast, frequently do not have a fixed address, charge excessive interest, have no book-keeping or operating system in place, and resort to unethical methods of collection.

Professional micro financiers distance themselves from ''loan sharks'' and insist that the authorities do everything in their power to curtail the activities of these operators, ridding the industry of them in the process.

Do micro financiers charge excessive loan interest rates?

The cost of credit charged by micro financiers is referred to incorrectly as being the interest rate. However, it represents the total finance costs per micro loan/personal loan, charged by micro financiers, inclusive of components such as administration costs, management of the account and risk. This mark-up can, therefore, not be equated with the interest rate charged by a bank as this would be tantamount to comparing apples with pears. Micro financiers may not charge any other costs e.g. administrative costs separately. The mark-up, therefore, is all the client pays and there are no hidden costs.

The main reason why the interest rate portion, only, of micro financiers' charges is higher than that of the banks is because micro financiers take a far greater risk than banks do. Banks are invariably not prepared to help any client who does not have security for a micro loan. Micro financiers lend money without any security being offered by the client.

The administrative costs related to lending transactions, are relatively higher for smaller unsecured loans. Several small unsecured loans are necessary before a Micro financier is able to generate income equal to that which a bank is able to generate by means of one big loan over a term. Micro financiers are entitled to cover their costs and to make a reasonable profit in line with the risks to which they are exposed.
 

Would Formal banks will be able to offer micro loans more efficaciously and at lower interest rates.

Formal banks are not prepared to take the risks associated with lending money to the informal sector. The cost structure of formal banks is such that they find small loans completely unprofitable. Formal banks do not have the infrastructure and distribution network of micro financiers to deliver a service to the remote corners where this service is required. Formal banks do not have the necessary expertise of the micro finance industry to run this kind of business as successfully as they do.
 

Do micro financiers commit fraud with the clients' cards and pins?

There has been no court case, nor are we aware of any other case that proves that micro financiers abuse their client's cards or pins to commit fraud with them. Nor has any evidence been given led by the State (in recent court cases) to this effect.
 

Do micro financiers retain the ID documents of clients?

It is both illegal, and unnecessary, for the Micro financier to retain the client's ID document and this is something that the MFSA strongly disapproves of.
 

Is the name "Micro financier" simply another name or a euphemism for ''loan shark’’?

There is a clear distinction between formal micro financiers who observe strict business ethics and informal lenders who choose to remain faceless (no office or fixed address etc.) The latter often show no mercy in their dealings with their clients. It is this kind of operator that is the essence of "Loan Sharking".

In order to survive in a competitive free market, formal micro financiers have to conduct themselves professionally, in a friendly and helpful fashion, delivering an acceptable service to ensure that their client's rights are protected. Acceptable service levels are paramount to lenders business cycle.

Informal micro financiers or ''loan sharks'' are not registered with the NCR as regulatory body and do not belong to any professional organisation, such as the MFSA, who is their collective representation in their industry. Their conduct falls beyond the ambit of the provisions of the law, which gives the entire industry a bad name.

Formal micro financiers, who conduct themselves professionally and comply with the law, make an important contribution to the economy, in providing money loans to a market segment which cannot be serviced by banks due to the risks involved. These cash loans are used for education and training, housing, the running of businesses and for personal needs. The lender seeks to ensure that clients do not expose themselves to loans that are too high for their particular circumstances.
 

Are loans given to unqualified clients?

The financial position of the client and his ability to repay is accurately determined based on information provided by the client and also by means of discreet enquiries made by the Micro financier. The loan, interest (including costs), conditions, amount to be repaid and contents of the agreement are explained to the client, usually in his own language so that he understands clearly what is involved. The latter particulars are concluded in a written agreement between client and Micro financier. The client is provided with a copy of the agreement.
 

Do consumers easily get themselves into a debt spiral from where there appears no way out?

Consumers are selected and assisted in only borrowing such amounts to ensure affordable repayments. Clients are assisted further in elementary financial planning and basic budgeting, as explained in the MFSA's community education publication: "Personal Money Management". Specific attention is given to the aspect of granting loans that the client is capable of repaying. If a Micro financier intends to continue the business cycle with his clients and repeat business, it is not in his interest to over lend. (By doing so he would only have a market for his loans for a few months, where after he would have to shut down. Would not mention)
 

Are micro financiers illegal and unregulated?

Micro financiers act in terms of legal provisions that have been put in place by the authorities, in terms of the Usury Act or Regulations. All micro financiers have to be registered with the Micro Finance Regulatory Council (NCR) and be able to prove their membership to the public. By registration with the NCR, a Micro financier does not automatically become ethical end therefore, as a form of self-regulation; MFSA members are subject to a stringent code of ethical behaviour codes that also include proving membership to the public.

Professional micro financiers, consequently, are registered, act in terms of the law and maintain high professional, ethical and moral standards in the course of conducting their business. Several conventional banks have also now joined the ranks of micro financiers.
 

 


THE TRUTH ABOUT MICRO LOANS, PERSONAL LOANS AND MONEY LENDERS

Are all micro financiers "loan sharks"?

Do micro financiers charge excessive interest rates for personal loans?  

Would formal banks be able to offer micro loans or personal loans more efficaciously and at lower interest rates

Do micro financiers commit fraud with the clients' cards and pins when processing loan application?  

Do micro financiers retain the ID documents of clients?  

Is the name "Micro financier" simply another name or a euphemism for ''loan shark’’?  

Are unsecured loans given to unqualified clients? 

Do consumers easily get themselves into a debt spiral from where there appears no way out?  

Are micro financiers illegal and unregulated?  

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